Digital financial services continue to
drive the digital economy, investments, and financial inclusion in the
Philippines, a recent report has found.
In fact, electronic banking transactions in
the country amounted to three times its GDP in 2021, underscoring the
significant role of digital finance in the country's economy. Last year, the
Philippines ranked the highest in digital payments transactions in Southeast
Asia.
“Thanks to the rising adoption of e-commerce and mobile payments and an emerging generation of young
and tech-savvy users, the digital payments market is now experiencing a surge
in growth,” said Earl Melivo, Head of Asia Pacific at WorldRemit Philippines. “This has allowed the digital economy to remain robust
through the pandemic, and has even cultivated an investor-friendly climate in
the Philippines.”
True enough, despite a global downturn in
investment, the Philippine market has exhibited resilience, with 2022 marking a
7% growth from the previous year and an all-time high in funds raised by
startups. In the same year, overseas Filipino workers were encouraged to make the most of global headwinds to put up their own investments.
The 2023 report attributed high digital
penetration rates to the increasing accessibility and functionality of
smartphones among Filipinos. By 2028, the Philippines is estimated to reach an all-time high of
94.06 million smartphone users.
Access to smartphones and apps have been
vital to providing more Filipinos with essential services in a country where 44% or 34.3 million adults remained unbanked until 2021. Unmet needs or tensions, such as
long application processes for traditional banks and high overhead charges,
have thus driven the demand for digital solutions, such as online transfers.
“These transfers have emerged as a
game-changer, surpassing traditional methods by providing a seamless and
user-friendly experience. Filipinos can now send and receive money anytime,
anywhere, at their convenience, through their mobile devices,” Melivo said.
In 2022, local e-wallet transactions
amounted to $28.6B—almost double the amount in 2020. This ranked the
Philippines as the country with one of the highest mobile wallet transactions
in the region, next to Indonesia and Thailand. By maximizing e-wallets
Filipinos gain access to a wide range of financial services, including savings
accounts and loans.
Beyond that, digital financial services
empower more individuals and families through greater financial inclusion.
“Digital platforms like WorldRemit promote
financial inclusion in the Philippines by bringing remittances to recipients
who previously didn’t have bank accounts or live far from physical remittance
centers,” Melivo said.
"By leveraging technology, tech
companies like us can contribute to Filipinos’ financial well-being and
literacy and provide inclusive and impactful solutions that cater to their
evolving needs," he added.
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