More
than 50 million citizens — over half the population — do not use any form of
online banking.
The
average person in the Philippines spends more time on the Internet than any
other country in the world. Filipinos are online over 11 hours each day, compared
to a global average of just six hours. Indeed, with a total population of more
than 100 million, 71% of Filipinos are active Internet users, creating the
perfect environment to develop the country’s digital economy through Financial
Technology (also known as FinTech).
Despite
being the most active online, more than 50 million Filipinos — over half the
population — do not use any form of online banking. According to an official
government report published in 2019, only 8% of Filipino adults have an active
online account. This, combined with the 97% of Filipinos who still trade in
cash, has created increased risks during the global pandemic when in-person
interactions are limited.
In
recent years, Huawei has been collaborating closely with the largest bank in
the Philippines, Banco De Oro Unibank (BDO), to realize the bank's strategic
ambition: to continue improving business efficiency and customer services
through digital transformation, in order to bring inclusive finance to more
Filipinos.
In
April 2021, BDO rolled out BDO Pay, a mobile wallet and contactless payment
solution that provides users with convenient and instant access to digital
banking services. On the path toward inclusive digital banking, BDO is actively
embracing technological innovation to upgrade its legacy infrastructure,
improve its competitive edge, and develop more innovative services across the
entire business.
BDO's
digital banking expansion is powered by Huawei's OceanStor Dorado All-Flash
Storage Solution, which implements a reliable, secure, and future-proofed
data-sharing platform that is virtual and in the cloud. The Huawei Data
Management Engine (DME) and OceanStor Dorado Storage make up the foundation of
the solution, intelligently safeguarding the data of the bank’s growing
customer assets and transaction history.
Overcoming
the limitations of a legacy system
BDO’s
refresh of its IT infrastructure was largely driven by the increasing capacity
requirements that arose as the business grew. The legacy system was limited in
its capacity to fully process and make use of the data resources that could
create new value; therefore an upgrade was required. In addition, the bank was
experiencing the effects of siloed IT suites, resulting in storage utilization
of less than 40% and much lower throughout.
To
remove this obstacle, Huawei OceanStor Dorado provides a high Solid-State Drive
(SSD) configuration ratio with SmartTier, enabling a 1.3 GB/s bandwidth and
significantly improving the performance of the data-sharing platform. Moreover,
OceanStor Dorado features HyperReplication and a Storage Area Network (SAN) +
Network-Attached Storage (NAS) unified storage system to meet BDO’s
file-sharing and backup requirements. This helps achieve an active-passive
system to protect all business data, from images and voice notes to scanned
documents and more. Huawei OceanStor Dorado also supports flexible service
expansion, slashes service rollout times, and accelerates data monetization in
storage resource pools. In fact, during a Proof of Concept (PoC) performance
test for BDO, the entire backup service time was slashed from two days to just
six hours.
In
addition to performance requirements, Operations and Maintenance (O&M) was
also in need of an upgrade, as the legacy infrastructure lacked an automation
orchestration platform. Over-reliance on manual O&M also made system fault
diagnosis complex — not to mention inaccurate — resulting in the maintenance
department being flooded with complaints. Digitizing O&M improved
diagnosis, accuracy, and problem-solving efficiency, as well as bringing down
related management costs.
Now,
using Huawei’s DME, BDO’s storage utilization has been boosted from 40% to 70%.
And the intelligent fault diagnosis capability of the system has seen
efficiency soar to 90%. The DME also manages data resource pools, which are
created and configured based on service levels to manage hot, warm, and cold
data by layer, using algorithms to automatically convert hot data into warm or
even cold data. Such nonessential data is then stored on lower-cost media to
reduce resource waste and improve service efficiency. Put simply, Huawei DME
effectively ensures the full lifecycle management of the storage system, with
backup and recovery solutions available to unleash the full value of data.
“During
the Proof of Concept test, I was impressed with the high performance and
reliability of Huawei's product. We trust Huawei for its service-centric value,
fast response to our demands, and its commitment to continuing to innovate
future technologies for the Financial Services Industry. This is why we hope to
build long-term cooperation with Huawei,” said Dennis Tangonan, Infrastructure
Operation Head, BDO.
BDO's
recent IT infrastructure upgrade and refresh of the Virtual Private Cloud (VPC)
is another step in the bank’s digital transformation journey. Meeting the
constantly changing demands for capacity and services is at the heart of BDO’s
business operations as industries enter the intelligent era. BDO will continue
to innovate its storage system in order to provide the best products and
services for its customers. Alongside BDO, Huawei will continue to support the
bank on its digital transformation journey by providing leading-edge services
and technology so BDO can maintain its position as the largest bank in the
Philippines.
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